On Friday (26th June), the Financial Conduct Authority (FCA) announced that it was suspending the operations of Wirecard Card Solutions. The ramifications were felt by UK fintechs.
What is Wirecard Card Solutions?
Wirecard Card Solutions (WCS) is a provider of prepaid...
Listen to the podcast interview here
Interview with Will Cookson
The Financial Marketeer recently had the opportunity to catch up with Will Cookson to discuss user experience (UX) and customer experience (CX) in financial services.
Will, an experienced designer, is the founder...
In March this year, Bruce Hepburn, CEO at Mactavish, a leading insurance consultancy issued a scathing analysis of the commercial insurance industry. His analysis centred on the industry's insistence on delivering commercial insurance as a commodity, a habit that...
Measures taken by the governments of the world have taken a collective swipe against the global pandemic caused by COVID-19. In the process of trying to stop the virus, governments have also stopped the economy.
On the front line of...
Our ongoing analysis of Google's recently announced core algorithm update has shown a number of financial services brands and websites that have either gained or lost search traffic in the past days.
The core update was announced by Google earlier...
The Financial Conduct Authority (FCA) has published its data on complaints made relating to the firms it regulates for the second half of 2019.
Monitoring this data is important for financial brands and the wider market. Understanding how many complaints...
'Stay home, save lives' goes the government's current advertising campaign, designed to protect the NHS from the strain put on it by COVID-19.
The campaign has been delivered through all of the usual channels; television, print, radio and out of...
It has been a roller-coaster few weeks for Zoom, the video conferencing platform. At the end of last year, the company had 10m users, in the post-COVID-19 world, it has racked up 200m daily users.
Following its incredible rise, it...
In our first analysis of the online visibility race in the wealth & private banking sector, there's one clear winner.
Coutts claims first place, delivering online search visibility of 16.2%.
Coutts' closest rival is Barclays with 14.2% share of online search.
The...
"Unprecedented" is the word of the year so far. Don't believe me? Just take a look at this Google Trends data:
trends.embed.renderExploreWidget("TIMESERIES", {"comparisonItem":,"category":0,"property":""}, {"exploreQuery":"date=all&geo=GB&q=unprecedented","guestPath":"https://trends.google.com:443/trends/embed/"});
What that shows us is that searches for the word "unprecedented" are higher than...
