The Financial Conduct Authority (FCA) has published its data on complaints made relating to the firms it regulates for the second half of 2019.
Monitoring this data is important for financial brands and the wider market. Understanding how many complaints...
David Rutter, CEO of blockchain software firm, R3 has said 'cracks are already appearing' in the banking system following fallout from the COVID-19 outbreak.
Speaking in an interview with City AM, Rutter said, "...when markets go through extreme stress, you...
Spanish banking group, Santander has launched PagoFX, an app that lets customers transfer money abroad.
The new service is delivered via a mobile app that will let UK debit cardholders from any bank send money abroad using real-time exchange rates.
Reuters...
Google Ads advertisers will soon be required to provide identity verification in order to use the service. The move has been billed as an initiative to provide greater transparency behind ads shown to users of Google's products.
The process will...
New research published by FE fundinfo shows that the financial advice industry grew in 2019 despite rising costs and increasing regulatory requirements.
The research reports that 79% of financial advisors surveyed saw an increase in new clients in 2019 whilst...
Admiral is issuing £110m worth of refunds to its car and van insurance customers in response to the nation following government advice to stay home.
Admiral says it's issuing the refunds in recognition of its customers' decision to follow government...
It has been a roller-coaster few weeks for Zoom, the video conferencing platform. At the end of last year, the company had 10m users, in the post-COVID-19 world, it has racked up 200m daily users.
Following its incredible rise, it...
Staff at financial services firm, Standard Chartered have been told to avoid using Zoom and Google Hangouts due to security concerns, according to a report from Reuters.
The report claims to have seen an internal memo directing staff to avoid...
Starling and OakNorth banks have been added to the British Business Bank's list of lenders under the CBILS (Coronavirus Business Interruption Loan Scheme).
Both Starling and OakNorth join more than 45 lenders now approved for the scheme. Their lender status...
In our first analysis of the online visibility race in the wealth & private banking sector, there's one clear winner.
Coutts claims first place, delivering online search visibility of 16.2%.
Coutts' closest rival is Barclays with 14.2% share of online search.
The...
